Terms and Conditions

1. Use of the Website

• You must be at least 18 years old to use our website or make purchases.
• You are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to provide accurate and current information during the registration and checkout process.
• You may not use our website for any unlawful or unauthorized purposes.
• You are prohibited from using our website to transmit viruses, malware, or any other harmful code.

2. Product Information and Pricing

• We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
• Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
• All prices are displayed in Sri Lankan Rupees (LKR) unless otherwise specified.
• We reserve the right to correct any pricing errors, even after an order has been placed.

3. Orders and Payments

• By placing an order on our website, you are making an offer to purchase the selected products.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
• You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
• We use trusted third-party payment processors like PayHere to handle your payment information securely. We do not store or have access to your full payment details.
• Payment must be made in full before goods are dispatched.

4. Shipping and Delivery

• We will make reasonable efforts to ensure timely shipping and delivery of your orders.
• Shipping and delivery times provided are estimates and may vary based on your location and other factors.
• We primarily serve customers within Sri Lanka, but international shipping may be available for certain products.
• You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses.
• Risk of loss and title to products pass to you upon delivery to the carrier.

5. Returns and Refunds

Our Returns and Refund Policy governs the process and conditions for returning products and seeking refunds. Please refer to our Refund Policy page for detailed information about returns, exchanges, and refunds.

6. Intellectual Property

• All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of Aaliya or its licensors.
• You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
• The Aaliya name and logo are trademarks of our company and may not be used without permission.

7. User Conduct

You agree not to:

• Use our website for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit worms, viruses, or any code of a destructive nature
• Collect or track personal information of other users
• Interfere with or disrupt our website or servers
• Impersonate another person or entity

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website, to understand our practices regarding the collection, use, and disclosure of your personal information.

9. Limitation of Liability

• In no event shall Aaliya, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.
• We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.
• Our total liability to you for any damages shall not exceed the amount you paid for the product(s) in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Aaliya and its affiliates from any claims, damages, losses, or expenses arising from your use of our website or violation of these terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Sri Lanka.

12. Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of our website after changes constitutes acceptance of the new terms.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.